Welcome to the DSWD ICT Service Support TA Tracking System (ISSTATS)

In order to streamline ICT technical assistance (TA) requests and better serve you, we utilize an online TA ticket tracking system. Every TA request is assigned a unique ticket number which you can use to track the progress and responses online. For your reference we provide complete archives and history of all your support requests. A valid DSWD email address is required.

Open A New Ticket

Please provide as much detail as possible so we can best assist you. To update a previously submitted ticket, please use the form to the right.

Check Ticket Status

We provide archives and history of all your support requests complete with responses.

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